FAQ

Frequently asked questions

The Base


We are based in Calgary, Alberta, Canada. The sunniest city in Alberta, where thousands of people love to workout outdoors. We are always sourcing for the best products to bring at an affordable price for all Canadians.




Shipping


Workout YYC is partnered directly with factories throughout China and Korea, the same countries that produce for big brands like Lululemon and Gymshark. This allows us to provide you with the absolute best value! Your order will be shipped directly from our base in Calgary through Canada post express shipping. Your order will arrive in 2-10 business days on average. Due to COVID-19 Outbreak, our orders will be delayed. We apologize for any inconveniences. Please email support@workoutyyc.com if you have any questions or concerns about your order!




Tracking my Package


Once your ordered is processed the tracking number will be automatically added and emailed to you.




Scam?


No, I am proud to share that I am home stayed mom starting this online store. I have no access to any bank information you give through this website since its fulfilled by Stripe.com and Square.com. I want you to be 100% satisfied and I can answer any questions at info@workoutyyc.com




More Questions?


Don't hesitate to contact me at info@workoutyyc.com





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